Privacy Policy

1. Introduction

Welcome to PharmicoLearn. This Privacy Policy explains how Vaid & Pratt Health Ltd. ("we," "us," or "our") collects, uses, and protects your personal information when you use our iOS application (the "App"). We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We collect information to provide and improve our App.

  • Information You Provide: When you create an account, we collect your name and email address. You may also voluntarily provide your university and year of study.
  • User-Generated Content: We collect the text inputs and queries you submit when interacting with the App's AI chatbot.
  • Automatically Collected Information: We use third-party tools, including Google Analytics and Firebase, to collect basic usage data, crash reports, and device information to help us understand how the App is used.

3. How We Use Your Information

We use your data for the following purposes:

  • To create and manage your account.
  • To provide the App’s core functionality, including the AI chat features.
  • To send you marketing emails and updates (you may opt out of these at any time).
  • To analyse App usage and improve our services.

4. Third-Party Services

We do not sell your personal data. We do share data with trusted third-party service providers who assist us in operating the App:

  • Google Analytics & Firebase: Used for analytics, app performance tracking, and back-end infrastructure.

5. Data Retention and Your Rights

You have the right to access, correct, or delete your personal data. You can delete your account and associated data at any time directly within the App's settings. Under the UK GDPR, you also have the right to restrict our processing of your data or request a copy of it.

6. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at: hello@pharmicolearn.com.